Upgrade StorageFIX: Runtime Error 5 trying to cite in Word for Mac using Zotero
Hi,
I had an issue where I encountered runtime error 5 when trying to cite with Zotero (or use Zotero in word in any way), I get a dialogue that says Runtime Error 5: Invalid procedur call or argument (please see attached screenshot).
I had tried uninstalling and reinstalling both Zotero and the Word plugin by manually removing the .dotm file from the Word startup folder. I had restarted everything several times, ensured that all programs and the OS has the latest updates, but still no change.
THEN, I came across the thread below which recommended deleting audio plugins from ~/Library/Audio/Plug-Ins/Components, and doing this fixed the issue immediately. In my case, it was Omnisphere.component.
https://forums.zotero.org/discussion/86443/ms-word-plugin-again
Wanted to write this here in case anyone else has similar issues, and to notify the developers that this seems to be a persistant issue (and it would be nice if I could have kept the audio plugin and still use Zotero).
Hope this helps and thanks for a great application!
Versions:
Zotero: 7.06 (latest update)
Word for Mac: 16.89.1 (latest update)
MacOS: 12.7.6 (latest update)
I had an issue where I encountered runtime error 5 when trying to cite with Zotero (or use Zotero in word in any way), I get a dialogue that says Runtime Error 5: Invalid procedur call or argument (please see attached screenshot).
I had tried uninstalling and reinstalling both Zotero and the Word plugin by manually removing the .dotm file from the Word startup folder. I had restarted everything several times, ensured that all programs and the OS has the latest updates, but still no change.
THEN, I came across the thread below which recommended deleting audio plugins from ~/Library/Audio/Plug-Ins/Components, and doing this fixed the issue immediately. In my case, it was Omnisphere.component.
https://forums.zotero.org/discussion/86443/ms-word-plugin-again
Wanted to write this here in case anyone else has similar issues, and to notify the developers that this seems to be a persistant issue (and it would be nice if I could have kept the audio plugin and still use Zotero).
Hope this helps and thanks for a great application!
Versions:
Zotero: 7.06 (latest update)
Word for Mac: 16.89.1 (latest update)
MacOS: 12.7.6 (latest update)