PDFs do not open locally after Sync on new device

jraths
Hi,
I synced my library because I am using a new computer.
I am on a payed plan.
Now I have the following problem:

Some of the pdfs appear in my library, but I cannot open them locally (see screenshot https://s3.amazonaws.com/zotero.org/images/forums/u7459231/zsoqckjpiup8kljtz3vg.png)
I can only open them online.

I even see the notes I made in some pdfs, but still they do not open (see screenshot:
https://s3.amazonaws.com/zotero.org/images/forums/u7459231/zkyy2sghl4v442bztf1l.png)

This looks like a sync problem, how do I solve this?
If its not possible to solve, can I tell zotero to search for the missing pdfs online and replace them automatically?

Thanks for the support!




  • dstillman
    https://www.zotero.org/support/kb/files_not_syncing

    You're close to your storage quota, so additional files may just not have synced.
  • jraths
    Great, thanks. Turns out they were not synced. As I do not have access to the previous PC (broken) there is no chance to still do the sync.

    1.
    Is there a way to automatically fetch the now missing pdfs? Just found a thread from 2017 where it is stated zotero would be working on that functionality.

    2.
    Is it possible to automatically implement the apparently saved comments into the new pdfs (see second screenshot above)?
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