some problem trying to use RTF Scan

This discussion was created from comments split from: How to use RTF Scan?.
  • Hi there. I have been facing some problem trying to use RTF Scan. The feature recognizes some (but not all) of my citations, even if they look like the examples in https://www.zotero.org/support/rtf_scan. But I realized something interesting: on the one hand, RTF Scan recognized only the citations that were typed in another application and then pasted into my RTF file, including the examples from the RTF Scan page previously mentioned; on the other hand, it ignored all citations that I typed directly in the RTF file.
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