Zotero Connector + Ebsco Full Text Finder issue
We've seen several examples of issues with Ebsco Full Text Finder and Zotero Connector when using Chrome (I work at a university library).
Example, Debug ID 628430390:
1. User performs a search in Ebsco Discovery Service (new interface), URL: https://research.ebsco.com/c/crd25p/search/results?q=biomass AND (%22steel%20production%22%20OR%20steelmaking)%20AND%20TI%20agricult*&autocorrect=y&expanders=concept&facetFilter=sourceTypes%3AMTYwTU4%3D&limiters=FT1%3AY&qm=W3sidHlwZSI6InRleHQiLCJ2YWx1ZSI6ImJpb21hc3MgIn0seyJ0eXBlIjoibG9naWMiLCJ2YWx1ZSI6IkFORCJ9LHsidHlwZSI6InRleHQiLCJ2YWx1ZSI6Ilwic3RlZWwgcHJvZHVjdGlvblwiIE9SIHN0ZWVsbWFraW5nIn0seyJ0eXBlIjoibG9naWMiLCJ2YWx1ZSI6IkFORCJ9LHsidHlwZSI6ImZpZWxkIiwidmFsdWUiOiJhZ3JpY3VsdCoiLCJjb2RlIjoiVEkifV0%3D&resetPageNumber=true&searchMode=all&searchSegment=all-results&skipResultsFetch=true
2. User tries to access the fulltext of an article using Full Text Finder
https://s3.amazonaws.com/zotero.org/images/forums/u9099957/xdsptwif5lrx9tn3jnt0.png
3. Instead of Full Text Finder, chrome-extension://ekhagklcjbdpajgpjgmbionohlpdbjgc/translateSandbox/translateSandbox.html opens.
https://s3.amazonaws.com/zotero.org/images/forums/u9099957/5i6wvt7ibrsv7l9khpak.png
The issue seems to be related to Ebsco Full Text Finder, as we have not only seen it in Ebsco Discovery Service but also on other platforms where we use Full Text Finder (such as PubMed).
One of our students solved the issue by changing the Zotero Connector setting "This Can Read and Change Site Data" to "On click" (instead of the recommended setting "On all sites").
Example, Debug ID 628430390:
1. User performs a search in Ebsco Discovery Service (new interface), URL: https://research.ebsco.com/c/crd25p/search/results?q=biomass AND (%22steel%20production%22%20OR%20steelmaking)%20AND%20TI%20agricult*&autocorrect=y&expanders=concept&facetFilter=sourceTypes%3AMTYwTU4%3D&limiters=FT1%3AY&qm=W3sidHlwZSI6InRleHQiLCJ2YWx1ZSI6ImJpb21hc3MgIn0seyJ0eXBlIjoibG9naWMiLCJ2YWx1ZSI6IkFORCJ9LHsidHlwZSI6InRleHQiLCJ2YWx1ZSI6Ilwic3RlZWwgcHJvZHVjdGlvblwiIE9SIHN0ZWVsbWFraW5nIn0seyJ0eXBlIjoibG9naWMiLCJ2YWx1ZSI6IkFORCJ9LHsidHlwZSI6ImZpZWxkIiwidmFsdWUiOiJhZ3JpY3VsdCoiLCJjb2RlIjoiVEkifV0%3D&resetPageNumber=true&searchMode=all&searchSegment=all-results&skipResultsFetch=true
2. User tries to access the fulltext of an article using Full Text Finder
https://s3.amazonaws.com/zotero.org/images/forums/u9099957/xdsptwif5lrx9tn3jnt0.png
3. Instead of Full Text Finder, chrome-extension://ekhagklcjbdpajgpjgmbionohlpdbjgc/translateSandbox/translateSandbox.html opens.
https://s3.amazonaws.com/zotero.org/images/forums/u9099957/5i6wvt7ibrsv7l9khpak.png
The issue seems to be related to Ebsco Full Text Finder, as we have not only seen it in Ebsco Discovery Service but also on other platforms where we use Full Text Finder (such as PubMed).
One of our students solved the issue by changing the Zotero Connector setting "This Can Read and Change Site Data" to "On click" (instead of the recommended setting "On all sites").