reportID 1743910805 cannot loading when I click the attachment which is a pdf

wanglushan

I download a newest zotero, and set synchronization, add the root of attachenments. I got the information of all the references. but cannot load the pdf. and there is no other warning. I just got a new white windows.
https://s3.amazonaws.com/zotero.org/images/forums/u10874058/sqlmccor6xyaom8tcdcw.png

dstillman

Restart in Troubleshooting Mode (Help → "Restart in Troubleshooting Mode…”), which temporarily disables all plugins. If that fixes it, you'll need to identify the plugin that's causing it and then report the problem to the plugin's developer.