unable to manually create parent items

Hi, I use Zotero 6.0.10 on a Windows 10 enterprise on a corporate laptop, and I cannot update to more recent versions.
I am facing problems creating parent items manually; it doesn't allow me to add authors, and then it crashes. My report ID is 279510508. I am out of storage, but since I currently don't need to access the files online, I guess it is not a problem?
Many thanks for your answer
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