Two different libraries

dgitalduchess

The Zotero Library displayed on the toolbar is different from my web library. I added new sources to the web library, but none of the information was populated. I only get an icon when I add an item as a source, but I can see the title if I upload it as a file. I added the Zotero extension on Chrome, but it's not working. I checked all of the permissions. I turned off the VPN but it's still not working

https://s3.amazonaws.com/zotero.org/images/forums/u1269512/vta4ytp66xk7gj4spwo9.png
https://s3.amazonaws.com/zotero.org/images/forums/u1269512/306rqe4nz10ms6c22abg.png

adamsmith

Both of these are web libraries. You have two different usernames: digitalduchess (the one you're posting from) and info6800 (the one in the 2nd screenshote). I'm guessing you have the second one synced because it's larger?

dgitalduchess

The info 6800 is an old site from graduate school.

dgitalduchess

I upgraded to Zotero 7, brought more storage, and tried to add the extension after I noticed none of the icons were active.

adamsmith

Well, for a start, which one is the one you're seeing in Zotero Desktop? As I said, both screenshots are from the web library.

dgitalduchess

I want to use the web library under the dgitalduchess account

fcheslack

The info6800 is just a different public user library that anyone can open. It looks like you have a bookmark of that saved on your bookmark bar in chrome, if that's what you mean by the Zotero library displayed in your toolbar.

dgitalduchess

Yes, I guess it's bookmarked. How do I fix the errors from the current library? It's not synching, the icons aren't active, and I can't add the extension.

dgitalduchess

sorry not "syncing"