Word 365, Zotero 7, error adding citations

Kia ora,

Fresh word document, word plugin reinstalled, machine power cycled. Coming up with erro inserting citations. Debug log submitted: D763974674

Maybe tangential: issues started after a simultaneous move to Zotero 7 AND Office 365. User normally uses Australian Law Style, but this example was using APA7.

Any clues gratefully accepted.
  • (4)(+0000031): ZoteroWinWordIntegration: setText

    (4)(+0000669): ZoteroWinWordIntegration: displayAlert

    (1)(+0004570): The range cannot be deleted. [setText:y:\zotero\word-for-windows-integration\build\zoterowinwordintegration\field.cpp]
    Are you saying this happens in a new, empty document, or only in a specific document?

    If the latter, see Troubleshooting Errors in Word Processor Documents.
  • edited 19 days ago
    In a new, fresh word document. This was after going through the steps in the troubleshooting document where the problem first arose.
  • Specifically from the troubleshooting page
    In Word Options → Advanced make sure “Typing replaces selected text” is checked.
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