Error ID 847562231

julija.jerneva

Hey!

Since installing of the new version no sync is happening and I get the error report ID 847562231. It also states "Component returned failure code: 0x80710057 [nsIFile.create]"

Any idea what this means and what to do?

I checked that all my Zotero files are where they are supposed to be, the web version also looks ok.

Thanks in advance for helping!

dstillman

Can you disable all plugins and provide a Debug ID (different from a Report ID) for Zotero startup through reproducing this, using the "Restart with Logging Enabled…" option?

julija.jerneva

This is the Debug ID I get:
D1430012754