[Zotero Android] "Could not connect to WebDAV server" (Koofr)

JorgePLK
Koofr WebDAV is working perfectly fine on Zotero 7.0.5 (Windows 11).

Trying the Android beta, I can't connect to my Koofr WebDAV using the same address (https://app.koofr.net/dav/Koofr/zotero/), login and password.
  • JorgePLK
    edited September 13, 2024
    Update : after investigating a bit, it seems that I can connect to the WebDAV using mobile data, but as soon as I use my home's wifi, I get the "Could not connect to WebDAV server" error again...

    On desktop (Windows 11), if I connect my PC through Wifi, WebDAV works fine, so this issue only happens on Zotero Android.
  • JorgePLK
    edited September 14, 2024
    Solution (hypothesis) :

    I suppose this was user error. To anyone else it may help :

    - I think I locked myself out of login on WiFi because of too many attempts with the wrong password.
    - Indeed, with Koofr, we generate a password and then use it in the application reaching the WebDAV server. We don't use password of Koofr account.
    - While generated password did not work anymore on my WiFi connection (because of too many attempts with Koofr account password), when I switched to mobile data I used generated password which worked immediately.

    A clearer error message would help the user (e.g. : wrong password, too many attempts, try again in X mn).
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