Zotero app will not open on my new MAC laptop.
I purchased a new Mac laptop. The Zotero app will not open on the new laptop. See below for the errors in writing the report.
Translated Report (Full Report Below)
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Incident Identifier: 97BC5649-E702-455A-A8A1-EF22175AE150
CrashReporter Key: 4A930003-1CAE-9AD1-58C0-9174D1319E0B
Hardware Model: Mac15,3
Process: zotero [19138]
Path: /Applications/Zotero.app/Contents/MacOS/zotero
Identifier: org.zotero.zotero
Version: 6.0.37 (6.0.37)
Code Type: X86-64 (Native)
Role: Default
Parent Process: launchd [1]
Coalition: org.zotero.zotero [680]
Date/Time: 2024-09-11 10:59:59.5956 -0500
Launch Time: 2024-09-11 10:59:59.5574 -0500
OS Version: macOS 14.5 (23F79)
Release Type: User
Report Version: 104
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Termination Reason: ROSETTA 0
Triggered by Thread: 0
Thread 0 Crashed:
0 runtime 0x7ff7fffae3a4 0x7ff7fffaa000 + 17316
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Full Report
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},
Translated Report (Full Report Below)
-------------------------------------
Incident Identifier: 97BC5649-E702-455A-A8A1-EF22175AE150
CrashReporter Key: 4A930003-1CAE-9AD1-58C0-9174D1319E0B
Hardware Model: Mac15,3
Process: zotero [19138]
Path: /Applications/Zotero.app/Contents/MacOS/zotero
Identifier: org.zotero.zotero
Version: 6.0.37 (6.0.37)
Code Type: X86-64 (Native)
Role: Default
Parent Process: launchd [1]
Coalition: org.zotero.zotero [680]
Date/Time: 2024-09-11 10:59:59.5956 -0500
Launch Time: 2024-09-11 10:59:59.5574 -0500
OS Version: macOS 14.5 (23F79)
Release Type: User
Report Version: 104
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Termination Reason: ROSETTA 0
Triggered by Thread: 0
Thread 0 Crashed:
0 runtime 0x7ff7fffae3a4 0x7ff7fffaa000 + 17316
-----------
Full Report
-----------
},
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dstillmanStart by installing Zotero 7 from the download page.