Issue with Synchronization (552563391)

Hi,
We are using Zotero in my company, but I always have an issue of synchronisation of the library we shared at company level. When I click on the synchronisation butten upright, I receive the following message "This version of Zotero is too old to sync. Please upgrade to a current version to continue syncing." After several interventions of my IT department, this issue is always back. could you please help? (report 552563391)
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