[Zotero Android] Not syncing with Koofr WebDAV

sschottv · 2024-09-04T14:54:23+00:00

Hi,

I was just testing the new WebDAV feature with Koofr. While I see on the Koofr side that the WebDAV password was used, to connect to the service, it does not download pdfs. The server verification gets stuck "loading". Any suggestion?

DimaP · 2024-09-05T05:54:52+00:00

Could you please enable debug logging via zotero app's settings and then try verifying your webdav server again and post DebugId here?

sschottv · 2024-09-06T08:33:11+00:00

Thanks for the reply. Turns out it connected without problems in a different network. Now it connects and downloads files in my personal network, but it takes a very long time to do so. Interestingly, this only happens on Android devices, but not on Desktop machines.

Is the way in which the connection is built between an Android device vs Desktop machine different? My gut feeling goes in the direction of DNS call, but not sure.