Data Loss

Laurence Tranchand
Hello,
I lost my data when updating Zotero yesterday, what should I do?
My online account only has a few references left ://

I downloaded version 6.0 (Windows) but I don't dare to synchronize it with my online account.
Do you have any advice?

Many thanks !!!
  • dstillman
    edited September 3, 2024
    Updating to Zotero 7, if that's what you mean, doesn't affect your data.

    Can you explain exactly what you did and exactly you're seeing on your computer now? You can post a screenshot here, and we'd want to see a Report ID as well.
  • Laurence Tranchand
    Thank you @dstillman, the synchronization was not done correctly. It's now ok !
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