Unable to return to file library, file column disappears, blank

zoro9

Open PDFs and bibliographies are not displayed at the bottom of the toolbar, resulting in the inability to close open bibliographies and return to bibliographies.


https://s3.amazonaws.com/zotero.org/images/forums/u14780922/yfo7biiqfst2yc0az6hx.png

dstillman

Restart in Troubleshooting Mode (Help → "Restart in Troubleshooting Mode…”), which temporarily disables all plugins. If that fixes it (which it will), you'll need to identify the plugin that's causing it and then report the problem to the plugin's developer.

zoro9

https://s3.amazonaws.com/zotero.org/images/forums/u14780922/h5lznh8d35dn4xy2ihq0.png

故障排除模式下依旧不显示。甚至重新下载了官网zotero软件替代原应用程序，打开也还是不显示

dstillman

Can you provide a Report ID?

zoro9

怎么提供报告ID呢？

dstillman

I linked to instructions.

zoro9

1692684298

dstillman

You still have plugins enabled there. We need to see a Report ID from Troubleshooting Mode.

zoro9

903101005

dstillman

Can you go to your Zotero profile folder and email the session.json file to support@zotero.org with a link to this thread?

zoro9

找不到文件，有其他解决方式吗？错误报告不可以吗？

zoro9

现在也同步不了，不敢卸载后重新下载

dstillman

We really need that file to help further. I linked to instructions above for locating your profile folder.

zoro9

1404676192

zoro9

同步显示错误，需要提交报告
空白框已解决

dstillman

[JavaScript Error: "HTTP GET https://[…]@dav.[…]com/dav/zotero/ZRRVN9LA.prop failed with status code 503:

BlockedTemporarily

Too many requests are received recently

That's just an error from your WebDAV provider.