software update screen froze

kongkahin2024
My ID is 178532838
everytime i open it asks for checking update and pop message like this
module record has unexpected status: Evaluating

handle@chrome://zotero/content/xpcom/commandLineHandler.js:99:36
getContentsFromURL@chrome://zotero/content/xpcom/file.js:335:13
Zotero.Intl</this.init@chrome://zotero/content/xpcom/intl.js:85:35
this.init@chrome://zotero/content/xpcom/zotero.js:259:17
@chrome://zotero/content/zotero.mjs:314:19
@chrome://zotero/content/zoteroPane.xhtml:60:32

sometimes i can open zotero, but most of the time cant plz fix this very dsiturbing and unsafe thanks!
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