Word could not communicate with Zotero
[Split from Word could not communicate with Zotero. Please ensure that Zotero is open and try again.]
I have similar problem and couldn't fix it the way you did. My Zotero under tools available is plugins only under which no enabling and disabling options.
I have similar problem and couldn't fix it the way you did. My Zotero under tools available is plugins only under which no enabling and disabling options.
If this is macOS, see https://www.zotero.org/support/word_processor_plugin_troubleshooting#word_could_not_communicate_with_zotero_please_ensure_that_zotero_is_open_and_try_again