Zotero 7 sync error

dddong2666

Hi,

I got the sync error with ID 163339958. Only part of my documents can be sync-ed and can be downloaded with another device, I found that the document with notes cannot be sync-ed. I tried to restart zotero and my computer multiple times but it doesn't work.

P.S., I have enough space.

dstillman

Your institution is intercepting and blocking Zotero's sync requests:

Sorry, Upload to this site is restricted.

To get this access you'll have to apply for an 'Extended Internet Web Access File Sharing' as described [internal URL]

You'll need to speak to your IT department.

https://www.zotero.org/support/kb/zotero_and_firewalls