Highlights not showing

H.Hudecki
I have been using the online version of Zotero, not the app, and even though I have highlighted something previously in a document in zotero, with it showing in the side bar, it does not show the highlights in the actual document. As well, I should note that I can see the highlights on my laptop but not my desktop computer. I have attempted restarting the desktop, re-logging in to Zotero and even clearing cookies for the website.
How do I fix this?
  • dstillman
    I'm not clear whether you're saying the problem is in the online version or in the app. Can you be more specific?

    If you're talking about the app, see Changes Not Syncing.
  • H.Hudecki
    The problem is in the online version.
  • dstillman
    edited August 16, 2024
    Are you seeing this with any PDF, or only a specific PDF? If a specific PDF, what's the zotero.org URL after selecting the parent item?

    If all PDFs, does it happen if you disable all browser extensions?

    What browser? Have you tried other browsers?
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