Upgrade StorageZotero 7 crashes after Google Docs Refresh
Dear Support,
After the update, the Zotero client unexpectedly closes when I use the Google Docs integration. Any task I do (Add/Edit Citation, Refresh, Unlink, etc) causes my Zotero client to close (without any error warnings), while my Google Docs document gets frozen with the "Zotero is updating your document. Please wait..." message (which only goes away if I refresh the page). Note that saving a paper to Zotero works well, apparently the problem is particularly associated with Google Docs.
My browser is Firefox with a freshly reinstalled Zotero Connector extension. I run Zotero as a Flatpak downloaded from Flathub in Fedora Silverblue 40.
Please let me know what logs you need (and how to get them).
Thank you!
After the update, the Zotero client unexpectedly closes when I use the Google Docs integration. Any task I do (Add/Edit Citation, Refresh, Unlink, etc) causes my Zotero client to close (without any error warnings), while my Google Docs document gets frozen with the "Zotero is updating your document. Please wait..." message (which only goes away if I refresh the page). Note that saving a paper to Zotero works well, apparently the problem is particularly associated with Google Docs.
My browser is Firefox with a freshly reinstalled Zotero Connector extension. I run Zotero as a Flatpak downloaded from Flathub in Fedora Silverblue 40.
Please let me know what logs you need (and how to get them).
Thank you!
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adomasvenWe cannot provide troubleshooting for Flatpak Zotero installs. You should install it using the tarball, and if you still have issues, try the Troubleshooting Mode (Help -> Restart in Troubleshooting Mode).