Glitch with update Zotero blocking Firefox start

mkupfer

Yesterday when I started Firefox, the Mozilla program updated itself (though it did hang for awhile and the usual update window did not appear). Then the Zotero add-ons updated, as usual. But I got an error message that said the following:

"The Zotero MacWord Integration installation succeeded, but a necessary component does not appear to be loaded properly.
Zotero can attempt to correct this for you. A Firefox restart will be required. Continue?"

Everytime I press "continue" the same message reappears to no resolution. And also when I quite Firefox and restart, the message reappears. I simply can't open Firefox without this message appearing and having to click "cancel" instead of continue.

What to do? uninstall the Zotero MacWord integration add-on altogether and re-install? Please advise

aoconnor

I am getting the same error. I tried updating to Zotero 2.0.1, which did not resolve the problem.

Porreesteiner

I experienced the same problem. I remembered that sometimes Zotero was not compatible with specific firefox add-ons, so I deactivated (just temporarily) manually all add-ons except for Zotero itself, and everything worked as expected - I just followed the instructions, converted the old database to the new format and restarted firefox. Everything seems to be fine so far, also Zotero is much quicker now.

mkupfer

Yes this worked. Actually it was the python extension that was the problem. I found instructions for uninstalling it and reinstalling the compatible version for Firefox 3.6 from the zotero.org website. So far so good. Thanks!!