Cannot set up syncing.

themarcosmith

I recently downloaded the newest version of Zotero and I'm attempting to set up syncing. However, after entering my login details and clicking the "set up syncing" button, I received an error message with report ID 1440105487, stating "Error, user canceled primary password entry". Why is this happening and what is the solution?

dstillman

Can you provide a Debug ID for Zotero startup through reproducing this, using the "Restart with Logging Enabled…" option?

shamseer

I have this exact problem as well and do not know where to find the "restart with logging enabled.." option. please advise.

dstillman

@shamseer: It's explained on the page I linked to.

dstillman

@shamseer: Zotero 7.0.3, now available, should fix this automatically.