Zotero 7 beta stuck at "loading items..." when I reopen the Zotero window

mstackmann · August 7, 2024

Hi! I am on a Mac (M1, 2020, macOs 14.6) running Zotero 7 beta. I can open the Zotero app just fine but once I close the window (without quitting the app) and reopen another window, the zotero screen is stuck at "loading items..." and never loads. I can fix this issue by quitting the app completely and opening it again. Any suggestions?

https://s3.amazonaws.com/zotero.org/images/forums/u9392352/vnvgeecyzftdgol3ra2q.png

dstillman · August 8, 2024

I'm not seeing that. Make sure you can reproduce in Troubleshooting Mode (Help → "Restart in Troubleshooting Mode…”).

If you can, we'd want to see a Debug ID for reproducing this.

mstackmann · August 8, 2024

Thanks, here it is: D1479473504