Accessed Date not being added into Chicago footnotes as per the example citation

I have no coding competency whatsoever, so I've been staring at the style editor for hours trying to figure out what's going wrong. I'm using Chicago Manual of Style 17th edition (full note, short title subsequent). In the example reference that you can view, it shows that with any citation that includes a web address, an accessed date will also be provided. However, this does not work on application. In my word document, whenever I insert a website citation or an article citation that has a URL attached, the accessed date is not included in the footnote. Any suggestions on how to make this work? If it involves toying around with the coding, I'm not sure that's something I'd be able to do and so your assistance in that will also be appreciated! Thanks.
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