Fehler ist beim Update Ihres Douments aufgetreten

AGru_1

Hallo,

wieso bekomme ich "Ein Fehler ist beim Update Ihres Douments aufgetreten" wenn ich mehrere Quellen in eine Quelle mache?

dstillman

1) Can you provide a Report ID after reproducing this?

2) As we told you via email, you'll need to follow the Troubleshooting Errors in Word Processor Documents steps linked from that dialog. Again, unless you can reproduce the problem in a new, empty document, the last step will by definition isolate the problem and allow you fix or work around it in your existing document. You keep saying the steps are "useless", but that just means you're not actually following the last step correctly, so you'll need to take the time to read it carefully and explain anything you don't understanding so we can help you further.

AGru_1

I've already restartet Zotero, so there is no possibility to get report IDs.

I think i've found a workaround not listed in your file, besite deleting text for hours and check if it hopefully will work again.

dstillman

1) If you were still experiencing the error, you certainly could've provided a Report ID, and there's no way we can help you if you don't provide one.

2) The whole point of the last step is that you can cut even a very large document down to identify a broken section in a few minutes. If it took you hours, you were misunderstanding it. The page also says that you can send an excerpt of the document that produces the problem via email if you want us to look further, which you didn't do.

Again, we really are happy to help you, but you'd need to actually be willing to work with us cooperatively instead of just being obnoxious and insisting that all our troubleshooting steps are useless.