Zotero is not working on my PC

Aparece un cuadro de dialogo con el siguiente error:
Error: Error(s) encountered during statement execution: disk I/O error [QUERY: SELECT ROWID AS id, libraryID, key FROM items] [PARAMS: ] [ERROR: disk I/O error]
Zotero.DBConnection.prototype.queryAsync@chrome://zotero/content/xpcom/db.js:680:13
From previous event:
ZoteroService@file:///C:/Program%20Files%20(x86)/Zotero/components/zotero-service.js:348:7
@chrome://zotero/content/include.js:4:14

Intenté desinstalar y volver a instalar Zotero pero el error persiste. Agradeceré su ayuda
  • disk I/O error
    This is a generic storage I/O error — there's no way for us to tell you specifically what the problem is. The most common cause is having your Zotero data directory on a network filesystem or in a cloud storage folder (where it should never be), but it could also be due to an actual physical problem with your disk or due to security software interfering with Zotero's ability to access the disk.
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