Cannot remove/change account on zotero windows app
Hi. I lost my login capabilities for an old zotero account. I created a new account, but cannot find a way to get my old accounts library to go away on the app. I have checked the box to "delete all data" surrounding it as I uninstalled it, restarted my computer.
I then logged into the new (correct) account on the web, uninstalled and re-installed the browser extension to ensure I can save to my new library on the web (it worked).
I then tried to download zotero, went through the installation process, and my old library appeared. The browser extension has managed to reroute itself to the old library again.
How can I get rid of it so I can actually use the new library?
Please and thank you for your help.
I then logged into the new (correct) account on the web, uninstalled and re-installed the browser extension to ensure I can save to my new library on the web (it worked).
I then tried to download zotero, went through the installation process, and my old library appeared. The browser extension has managed to reroute itself to the old library again.
How can I get rid of it so I can actually use the new library?
Please and thank you for your help.
In any case, the account you're logged into on this site has nothing to do with your local Zotero. The account the local app is linked to is set in the Sync pane of the Zotero app settings.
Note, though, that an account isn't required to use Zotero, so it's entirely possible you were just using Zotero locally without syncing. If you have other active email addresses, you can try resetting your password with those, but otherwise your data would be on the computer where you last used Zotero, and you can simply set up syncing to transfer your data. If you do have Zotero running locally, you can check the Sync pane to see if you previously set up syncing with a different account.