A database/UI glitch affecting Related items

daeh

For at least one item in my library, there seems to be a bug between the data and the UI.

I noticed it a couple weeks ago when trying to relate 3 items. Two of the items show the relations, but the third always showed "0 Related". But when I looked at the item data using `zoteroPane.getSelectedItems()[0]`, it the item's data shows all three links
```
"relations": {
"dc:relation": [
"http://zotero.org/users/4947000/items/P8A3H5FH",
"http://zotero.org/users/4947000/items/QCC5TT4V",
"http://zotero.org/users/4947000/items/RNF6F4A3"
]
},
```

If I try to add relations to the issue item, the "0 Related" never changes (but the data does update).

Then, when taking screenshots for this post, I put the item in a collection and it started showing "2 Related", but expanding the menu never displayed the related item. Restarting Zotero brought back the "0 Related".

This has persisted across at least 2 beta versions.

possibly related to https://forums.zotero.org/discussion/115957/0-notes-in-right-pane-with-multiple-notes-sometimes

7.0.0-beta.99+174bde745
MacOS

https://s3.amazonaws.com/zotero.org/images/forums/u4947669/rhzeel91gmyedm5gtex1.png

https://s3.amazonaws.com/zotero.org/images/forums/u4947669/6d1xz2vi9b70m95g9tpi.png

https://s3.amazonaws.com/zotero.org/images/forums/u4947669/xplbycrnh2wc8wmxe8x2.png

https://s3.amazonaws.com/zotero.org/images/forums/u4947669/nfa98pf4t4gjynz9mf0p.png

https://s3.amazonaws.com/zotero.org/images/forums/u4947669/x2wo7dhan54e4ekq4rws.png

emilianoeheyns

BBT support happens on GitHub, not on these forums.

daeh

This post is about Related items, not BBT. The other post I referenced is about Notes.

I only mentioned BBT because it seemed to be a related symptom.

emilianoeheyns

Citation key display is a BBT feature.

daeh

I think that the erratic Citation key behavior for this item is just a symptom of the Zotero data->UI bug that is causing Related items (and probably Notes as well) to not display correctly.

I want to emphasize that this post is about Related items. I only mentioned the Citation key in case it was helpful for diagnosing the issue. If you want me to also raise this issue on BBT's github, I can. For now I'll remove the reference to the Citation key in the first post, since I think that the root cause is Zotero bug, not BBT.

DWL-SDCA

When the developer of a plug-in that you use suggests that the problem might be his plug-in, you probably should pay attention. He is extraordinarily skilled, helpful, and honest.

When you have a problem like yours, you should (temporarily) disable your plug-ins by running Zotero in troubleshooting mode. Your issue might be an interaction among your plug-ins.

help/restart in troubleshooting mode...

daeh

@DWL-SDCA I'm just tying to not waste his time on a non-BBT issue. Yes, I have disabled all plug-ins, including BBT, the Related items issue doesn't change. This post is about Related items.

Restarting in troubleshooting mode changes nothing. What should I do once I've restarted in trouble shooting mode with plugins disabled? Again, the UI shows "0 Related", the item data shows 3 relations.