Zotero Connector does not save files anymore after update

jakrauss

Hi everyone!
I updated Chrome and Zotero Connector today and since then, it doesn't detect the files / papers / references on certain websites. For example I have the problem on WebOfScience and IEEEXplore. On some websites it works like on ACM Digital Library. When I try on a website where it doesn't work, it just shows the option for saving a snapshot. As far as I can tell, this is only in Chrome, I tried it in Edge and it works fine. Is there maybe a problem with the update that came out today?

Thanks and best,
Jana

dstillman

Can you provide exact URLs where you're seeing this, as well as a Debug ID from the Zotero Connector for reloading the page? (No need to try to save.)

dstillman

Though, actually, we may have a fix for those sites — IEEE Xplore, very likely — already submitted to Google. Basically, sites where the page is built dynamically after it's first loaded may not work properly in the current version for Chrome.

jakrauss

Sure, thanks for your quick response.
For example in this search: https://www.webofscience.com/wos/woscc/summary/b940cd3a-0b0e-47aa-8552-48e18f53c45c-c8df36b2/relevance/1

It works in Edge but not in Chrome. The debug ID is D829917786.

dstillman

OK, yes, these will both be fixed by the next Connector update for Chrome, which should be available within the next couple days. Sorry for the trouble.

jakrauss

No problem, thanks for your help!

dstillman

This should be fixed in Zotero Connector 5.0.132, available now.

datasone

It seems the issue persists in version 5.0.132, I've tried on this website https://ieeexplore.ieee.org/abstract/document/8490422, and the connector is still offering saving web snapshots, instead of recognizing corresponding paper.

The logs are tracked and submitted as D2090850069.

dstillman

OK, try now.

datasone

Thanks for helping investigate and fix the problem!