Error

mushthafa

ID : 9192299

when i open the app it suddenly error somehow, and i cannot use it, no citing or open my library.

steps to reproduce:
1. start zotero
2. shows blank page, with "error loading page" in the middle

https://s3.amazonaws.com/zotero.org/images/forums/u14383066/uipjmlyyhwsz22wbq3y3.png
https://s3.amazonaws.com/zotero.org/images/forums/u14383066/24tywx1h4jgwvu6to092.png

[JavaScript Error: "Error(s) encountered during statement execution: unable to open database file [QUERY: DROP TABLE IF EXISTS tmpSearchResults_folqGE6v] [PARAMS: ] [ERROR: unable to open database file]" {file: "chrome://zotero/content/xpcom/db.js" line: 680}]

[JavaScript Error: "Error(s) encountered during statement execution: unable to open database file [QUERY: VACUUM] [PARAMS: ] [ERROR: unable to open database file]" {file: "chrome://zotero/content/xpcom/db.js" line: 680}]

[JavaScript Error: "Error(s) encountered during statement execution: unable to open database file [QUERY: VACUUM] [PARAMS: ] [ERROR: unable to open database file]" {file: "chrome://zotero/content/xpcom/db.js" line: 680}]

[JavaScript Error: "Error(s) encountered during statement execution: unable to open database file [QUERY: DROP TABLE IF EXISTS tmpSearchResults_vhlzp7Gf] [PARAMS: ] [ERROR: unable to open database file]" {file: "chrome://zotero/content/xpcom/db.js" line: 680}]

[JavaScript Error: "Error(s) encountered during statement execution: unable to open database file [QUERY: DROP TABLE IF EXISTS tmpSearchResults_cWO5xBYO] [PARAMS: ] [ERROR: unable to open database file]" {file: "chrome://zotero/content/xpcom/db.js" line: 680}]

[JavaScript Error: "Error(s) encountered during statement execution: unable to open database file [QUERY: DROP TABLE IF EXISTS tmpSearchResults_ao9tGcsy] [PARAMS: ] [ERROR: unable to open database file]" {file: "chrome://zotero/content/xpcom/db.js" line: 680}]

[JavaScript Error: "Error(s) encountered during statement execution: unable to open database file [QUERY: DROP TABLE IF EXISTS tmpSearchResults_HVYYFNXa] [PARAMS: ] [ERROR: unable to open database file]" {file: "chrome://zotero/content/xpcom/db.js" line: 680}]

[JavaScript Error: "Error(s) encountered during statement execution: unable to open database file [QUERY: DROP TABLE IF EXISTS tmpSearchResults_ZeZ7RBIa] [PARAMS: ] [ERROR: unable to open database file]" {file: "chrome://zotero/content/xpcom/db.js" line: 680}]

version => 6.0.36, platform => Win32, oscpu => Windows NT 10.0; WOW64, locale => en-US, appName => Zotero, appVersion => 6.0.36, extensions => Zotero LibreOffice Integration (6.0.4.SA.6.0.36, extension), Zotero Word for Windows Integration (6.0.4.SA.6.0.36, extension)

these what i got from error report. please fix these issue

adamsmith

Do you have your data folder in a custom location? As per the errors above, Zotero can't even open the database.

mushthafa

i've tried to using custom location, but nothing changed. same with my backup data