Cannot launch Zotero
Hello, I recently had to restore my macbook to a previous save. Since then, Zotero does not work anymore (although it worked at the time of the save).
Here's the full report I get, Zotero doesn't open anymore.
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Translated Report (Full Report Below)
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Incident Identifier: B3BE0425-208C-4BA2-8137-7CF82E2E5AAA
CrashReporter Key: B9F2C192-ADA7-1117-2980-00F80CF670A1
Hardware Model: MacBookPro18,3
Process: zotero [56111]
Path: /private/var/folders/*/Zotero.app/Contents/MacOS/zotero
Identifier: org.zotero.zotero
Version: 6.0.37 (6.0.37)
Code Type: X86-64 (Native)
Role: Default
Parent Process: launchd [1]
Coalition: org.zotero.zotero [61366]
Date/Time: 2024-06-10 12:09:56.5735 +0200
Launch Time: 2024-06-10 12:09:56.4585 +0200
OS Version: macOS 13.6.7 (22G720)
Release Type: User
Report Version: 104
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Termination Reason: ROSETTA 0
Triggered by Thread: 0
Thread 0 Crashed:
0 runtime 0x7ff7ffe61544 0x7ff7ffe5d000 + 17732
Thread 0 crashed with ARM Thread State (64-bit):
x0: 0x0000000000000022 x1: 0x0000000000000000 x2: 0x00007ff7ffe8e311 x3: 0x0000000000000800
x4: 0x00007ff7ffe8940e x5: 0x0000000000000000 x6: 0x000000000000002c x7: 0x0000000000000000
x8: 0x00007ff7ffe98000 x9: 0x0000000000000000 x10: 0x00000000fffffed4 x11: 0x0000000000000010
x12: 0x0000000000000078 x13: 0x000000000000001e x14: 0x00007ff7ffe80980 x15: 0x00007ff7ffe988b4
x16: 0x0000000000000209 x17: 0x000000030567a9f7 x18: 0x000000030567afbb x19: 0x00007ff7ffe8e311
x20: 0x00007ff7ffe8e311 x21: 0x0000000000000063 x22: 0x00007ff7ffe88ddf x23: 0x000000030567ab20
x24: 0x00000001089cd2e0 x25: 0x0000000000000248 x26: 0x0000000000000009 x27: 0x0000000200c7e000
x28: 0x0000000000000001 fp: 0x000000030567aab0 lr: 0x00007ff7ffe7ac18
sp: 0x000000030567aa90 pc: 0x00007ff7ffe61544 cpsr: 0x40001000
far: 0x0000000000000000 esr: 0x56000080 Address size fault
Binary Images:
0x200bd6000 - 0x200c71fff dyld (*) <2faf54fd-58e6-360c-9bd8-2fbfe8be93d3> /usr/lib/dyld
0x7ff7ffe5d000 - 0x7ff7ffe8cfff runtime (*) <2583ff4d-96e5-316e-b62f-d032f09c96c6> /usr/libexec/rosetta/runtime
Error Formulating Crash Report:
dyld_process_snapshot_get_shared_cache failed
EOF
Here's the full report I get, Zotero doesn't open anymore.
-------------------------------------
Translated Report (Full Report Below)
-------------------------------------
Incident Identifier: B3BE0425-208C-4BA2-8137-7CF82E2E5AAA
CrashReporter Key: B9F2C192-ADA7-1117-2980-00F80CF670A1
Hardware Model: MacBookPro18,3
Process: zotero [56111]
Path: /private/var/folders/*/Zotero.app/Contents/MacOS/zotero
Identifier: org.zotero.zotero
Version: 6.0.37 (6.0.37)
Code Type: X86-64 (Native)
Role: Default
Parent Process: launchd [1]
Coalition: org.zotero.zotero [61366]
Date/Time: 2024-06-10 12:09:56.5735 +0200
Launch Time: 2024-06-10 12:09:56.4585 +0200
OS Version: macOS 13.6.7 (22G720)
Release Type: User
Report Version: 104
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Termination Reason: ROSETTA 0
Triggered by Thread: 0
Thread 0 Crashed:
0 runtime 0x7ff7ffe61544 0x7ff7ffe5d000 + 17732
Thread 0 crashed with ARM Thread State (64-bit):
x0: 0x0000000000000022 x1: 0x0000000000000000 x2: 0x00007ff7ffe8e311 x3: 0x0000000000000800
x4: 0x00007ff7ffe8940e x5: 0x0000000000000000 x6: 0x000000000000002c x7: 0x0000000000000000
x8: 0x00007ff7ffe98000 x9: 0x0000000000000000 x10: 0x00000000fffffed4 x11: 0x0000000000000010
x12: 0x0000000000000078 x13: 0x000000000000001e x14: 0x00007ff7ffe80980 x15: 0x00007ff7ffe988b4
x16: 0x0000000000000209 x17: 0x000000030567a9f7 x18: 0x000000030567afbb x19: 0x00007ff7ffe8e311
x20: 0x00007ff7ffe8e311 x21: 0x0000000000000063 x22: 0x00007ff7ffe88ddf x23: 0x000000030567ab20
x24: 0x00000001089cd2e0 x25: 0x0000000000000248 x26: 0x0000000000000009 x27: 0x0000000200c7e000
x28: 0x0000000000000001 fp: 0x000000030567aab0 lr: 0x00007ff7ffe7ac18
sp: 0x000000030567aa90 pc: 0x00007ff7ffe61544 cpsr: 0x40001000
far: 0x0000000000000000 esr: 0x56000080 Address size fault
Binary Images:
0x200bd6000 - 0x200c71fff dyld (*) <2faf54fd-58e6-360c-9bd8-2fbfe8be93d3> /usr/lib/dyld
0x7ff7ffe5d000 - 0x7ff7ffe8cfff runtime (*) <2583ff4d-96e5-316e-b62f-d032f09c96c6> /usr/libexec/rosetta/runtime
Error Formulating Crash Report:
dyld_process_snapshot_get_shared_cache failed
EOF
Your data won’t be affected by any of this.