In text citations in the Word Doc are Linked to the Wrong Citation in the References Section in Word

mnmaughan

Please take a look at the pics attached. The text shows Reference #2, however, when I go to my Bibliography (References Section), the actual reference is #11. Can you please help? I've tried uninstalling and reinstalling the Word plugin and Zotero. I've tried deleting and re-adding the Bibliography.
https://s3.amazonaws.com/zotero.org/images/forums/u12501035/pzk454zepmvskgek8pi8.png
https://s3.amazonaws.com/zotero.org/images/forums/u12501035/qzspvwi8njwxs5wpii4x.png

dstillman

If you place your cursor within the [2] and click Add/Edit Citation, what citation shows up in the dialog?

mnmaughan

This is what happens...
Nothing shows up.
https://s3.amazonaws.com/zotero.org/images/forums/u12501035/kslexb9tgniiwu780l44.png

dstillman

Right, so that's not an active citation, likely due to you or someone else saving the document in the wrong format at some point. See Existing Citations Not Detected.

The actual ASB citation would be an active citation somewhere else in the document that you added after the existing citations were flattened. I'm afraid you'll need to reinsert the flattened ones (or revert to a document from before this happened).

Toggling Word field codes may help you figure out what's still an active citation. (I'd also be curious what you see for that "[2]" after toggling field codes.)

mnmaughan

I've always saved it as a word file, but I have collaborators, so who knows where things got FUBAR'ed.

Here's what happens when I toggle the field codes...
https://s3.amazonaws.com/zotero.org/images/forums/u12501035/cx2xpirzmejt74y212ed.png

dstillman

That's an EndNote citation. It wasn't created with Zotero.

mnmaughan

Oh Jeez....I don't even have EndNote, so it must be from one of my collaborators. Is there a fix or do I just need to delete this and re-insert it in Zotero?

dstillman

I'm afraid you'll need to reinsert those with Zotero.

mnmaughan

Copy that. Thank you so much for your help! At least I know now which collaborator I need to yell at and which citation to put where.