Error notions from Word

One of my university course assignment is to create a bibliography to Word from Zotero citations. I have watched the guidance videos and done as they have told. However, since I have faced troubles all the time, I visited this page: kb:debugging_broken_documents [Zotero Documentation].

And did all those 11 options. Still, I get "error" -notions from Word. What should I do? Please advise.
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