Word Add-In cannot be enabled by institution
Hi,
I have been Zotero User for several years and really would like to continue using it. However, my institution has serious problems activating the Word Add-In.
We have already tried any possible solution found in the documentation or forum. The Word Add-In is installed correctly in the Word Startup-Directory and is activated upon startup. However, the Word Add-In does not show up.
The only step of the troubleshooting solution that cannot be followed is to allow Add-Ins by untrusted publishers since this is a general security policy of my institution. However, Corporation of Digital Scholarship has been added to trusted publishers and I can verify that one of the certificates I can see in Word has the same fingerprint as the one that is used to sign the Word Add-In.
Are there any further suggestions? I was in the middle of a large project when switching institutions and would really need to get Zotero running.
Thank you!
https://s3.amazonaws.com/zotero.org/images/forums/u6255757/79mg1dt7kn2jp2rz9ep0.png
https://s3.amazonaws.com/zotero.org/images/forums/u6255757/g2afxi4lpw227hitqicc.png
I have been Zotero User for several years and really would like to continue using it. However, my institution has serious problems activating the Word Add-In.
We have already tried any possible solution found in the documentation or forum. The Word Add-In is installed correctly in the Word Startup-Directory and is activated upon startup. However, the Word Add-In does not show up.
The only step of the troubleshooting solution that cannot be followed is to allow Add-Ins by untrusted publishers since this is a general security policy of my institution. However, Corporation of Digital Scholarship has been added to trusted publishers and I can verify that one of the certificates I can see in Word has the same fingerprint as the one that is used to sign the Word Add-In.
Are there any further suggestions? I was in the middle of a large project when switching institutions and would really need to get Zotero running.
Thank you!
https://s3.amazonaws.com/zotero.org/images/forums/u6255757/79mg1dt7kn2jp2rz9ep0.png
https://s3.amazonaws.com/zotero.org/images/forums/u6255757/g2afxi4lpw227hitqicc.png
I have already tried adding macros manually; it did not work at first, because I did not call the document preferences first. Now i was able to create a custom Word-Ribbon that seems to work so far.
Is it safe to use this on larger documents with existing Zotero citation?
https://s3.amazonaws.com/zotero.org/images/forums/u6255757/xnc49ovjt5xlkg6he3uw.png
Coming back to the original question and answer:
No, if I open the Zotero.dotm manually, the ribbon does not appear ( I already tried several different versions, including the new Zotero 7 Add-In).
So what could I possibly tell my institution? Is it sufficient to refer to an issue with "group policies"?
Many thanks!
However, would using my custom ribbon be a permanent alternative or would you expect that I run into issues at some point?
Since you can even change the name of the macros and the symbols, this might otherwise be a viable workaround in general.
https://s3.amazonaws.com/zotero.org/images/forums/u6255757/6qu6qmtj5dgctn5uhg30.png
Thanks again.
As I saw similar posts on the forum, this might then in general be a viable workaround if the institution does not fully support Zotero.
For future users running into the same problem: You can add a custom word ribbon via Word Options -> Customize Tab. Select Macros on the left side, so you can add Zotero actions. Actions may be renamed and symbols changed after adding them to a custom ribbon.
https://s3.amazonaws.com/zotero.org/images/forums/u6255757/mkjxv1856xfuzpf8pvqy.png