Zotero Connector can't download PDF files from IEEE Xplore

0sp

Zotero Connector no longer saves PDF files.
This only occurs on IEEE Xplore.

Debug ID: 1525852445
URL: https://ieeexplore.ieee.org/document/1663532

message:
"An error occurred saving with IEEE Xplore. Attempting to save using Save as Webpage instead."
https://s3.amazonaws.com/zotero.org/images/forums/u14340489/7rnsqs9h4q6rtnu8suo0.png

longjianyu

same as mine. It ocurrs recently.
https://s3.amazonaws.com/zotero.org/images/forums/u9228552/a2ep929rvq5u3537o9pt.png

Soveryoung

Same as mine too. It worked well previously. Hope to know how to solve it.

adamsmith

Works for me -- Could we, in addition to the error report ID, also get a Debug ID from the connector for a failed save (together with the URL you're saving from, exactly as you see it)?

adityasathis

Getting this issue too:
URL: https://ieeexplore.ieee.org/stamp/stamp.jsp?tp=&arnumber=7503785

(2)(+0000001): Translate: Translation using IEEE Xplore failed:
TypeError: url.match is not a function

TypeError: url.match is not a function
at Zotero.Translate.Web.resolveURL (chrome-extension://ekhagklcjbdpajgpjgmbionohlpdbjgc/translate/translation/translate.js:1388:15)
at Zotero.Utilities.Translate.request (chrome-extension://ekhagklcjbdpajgpjgmbionohlpdbjgc/translate/utilities_translate.js:306:24)
at Zotero.Utilities.Translate.requestDocument (chrome-extension://ekhagklcjbdpajgpjgmbionohlpdbjgc/translate/utilities_translate.js:365:21)
at Function.requestDocument (chrome-extension://ekhagklcjbdpajgpjgmbionohlpdbjgc/translate/translation/sandboxManager.js:101:17)
at doWeb (IEEE%20Xplore:124:22)
at Zotero.Translate.Web.rest (chrome-extension://ekhagklcjbdpajgpjgmbionohlpdbjgc/translate/translation/translate.js:1346:49)
at chrome-extension://ekhagklcjbdpajgpjgmbionohlpdbjgc/translate/translation/translate.js:1331:39
url => https://ieeexplore.ieee.org/stamp/stamp.jsp?tp=&arnumber=7503785
downloadAssociatedFiles => true
automaticSnapshots => true

This is the error from the debug console.

adityasathis

Using version 123 works now. Temporary fix. Looks like a regression from the connector in their 124 software

dstillman

Try now.

cirrick

same as mine

dstillman

@cirrick: You'd have to say more.

cirrick

Hi, I can download the pdf through IEEE, but when I click the Zetoro connector, there is no effect, I cannot import the pdf, but only the website. I opened the software on my PC.
https://s3.amazonaws.com/zotero.org/images/forums/u10228761/vghj9qx9j1t38y8uqad9.png