Error updating subscription.

NemooooLee · May 19, 2024

Hello~ I have tried to update my storage plan several times in the last two days, but the web page keeps prompting an error message: "Error updating subscription. Please try again in a few minutes." What am I supposed to do?

Looking forward to your help and reply!

we.germany · June 12, 2024

Hello,
This is affecting us as well. We have reached our storage limit and need to urgently purchase more storage space.
https://s3.amazonaws.com/zotero.org/images/forums/u9000442/bpn7wh0e4bxdwothlf1m.png

maria_mrtnz · June 13, 2024

Hola, a mi también me está pasando, habéis conseguido solucionarlo? estoy desesperada... no se qué hacer ya

maria_mrtnz · June 14, 2024

Ayer mismo conseguí solucionar el problema. Desde mi ordenador Windows no conseguía realizar el pago, me ponía "error updating subscription". Ya no sabía que hacer, asique decidí probarlo desde el Mac, desde Safari. A la primera me funcionó.