Report Error ID 627145517

saratsaherrera
sync of my library was working fine and suddenly it stopped working for a lot of papers. I have not moved any folder or anything, it just stopped working overnight.
  • dstillman
    edited May 24, 2024
    [JavaScript Error: "NS_ERROR_XPC_JAVASCRIPT_ERROR_WITH_DETAILS: [JavaScript Error: "Initialization failed" {file: "jar:file:///C:/ProgramData/App-V/3D8D0A0D-521F-4D30-8BD3-1D61F6DF0FCE/7A806DAF-4E7E-4F65-87FD-C2B4E06B46F3/Root/VFS/ProgramFilesX86/Zotero/omni.ja!/components/storage-json.js" line: 87}]'[JavaScript Error: "Initialization failed" {file: "jar:file:///C:/ProgramData/App-V/3D8D0A0D-521F-4D30-8BD3-1D61F6DF0FCE/7A806DAF-4E7E-4F65-87FD-C2B4E06B46F3/Root/VFS/ProgramFilesX86/Zotero/omni.ja!/components/storage-json.js" line: 87}]' when calling method: [nsILoginManagerStorage::initialize]" {file: "jar:file:///C:/ProgramData/App-V/3D8D0A0D-521F-4D30-8BD3-1D61F6DF0FCE/7A806DAF-4E7E-4F65-87FD-C2B4E06B46F3/Root/VFS/ProgramFilesX86/Zotero/omni.ja!/components/nsLoginManager.js" line: 127}]"
    Zotero seems to be installed in some unusual location — I guess for "Microsoft Application Virtualization" — that's breaking the login manager that handles sync credentials. Assuming this is an institutional computer, you'll need to talk to your IT department.
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