Zotero Connector not working on Firefox

adamzr97 · May 9, 2024

Despite detecting that Zotero desktop is running, I am unable to save pages to the desktop app. My error report is 1624169292 with a debug ID of D1554411846. I have tried reinstalling the connector, restarting the browser, restarting Zotero, restarting my computer, and the beta version of the connector to no avail

adomasven · May 10, 2024

Try running Zotero in the Troubleshooting Mode (Help -> Restart in Troubleshooting Mode) and see if you still cannot save.

adomasven · May 10, 2024

Actually this is most likely related to the Better BibTeX extension in Zotero, there is another thread discussing this.

adomasven · May 13, 2024

@adamzr97 If you can still replicate this issue with BBT extension enabled, would you submit an issue to the plugin developer, as he is interested in fixing the issue https://github.com/retorquere/zotero-better-bibtex/issues

emilianoeheyns · May 19, 2024

No one has come forward on the better bibtex github page. If you're experiencing this problem, *please* report on github. This is a problem that needs to get fixed urgently, and since I cannot reproduce the problem, I need help from someone who can.

emilianoeheyns · May 28, 2024

People have come forward, and I have a workaround. but that apparently doesn't solve it for everyone. If you are experiencing this, please still join https://github.com/retorquere/zotero-better-bibtex/issues/2887. If you're experiencing this on Linux or MacOS especially, please join; I'm looking for a copy of a profile that reliably reproduces this problem, and I have access to those platforms.

emilianoeheyns · June 3, 2024

I've rolled out a new release that I think solves the issue. Please let me know whether it does.