Zotero error when trying to add a citation using a web page

mouslon13

Im having an issue when I try to add a citation using a website. All other citations work normally. I have followed all the steps on the linked support document, including removing and re-adding zotero and office. The issue only occurs within office, I don't get the error when using Google Docs.

dstillman

I'm not sure what you mean by "add a citation using a website". Can you explain the exact problem you're experiencing, along with a Report ID?

https://www.zotero.org/support/reporting_problems