dashed underline
                    I have automatic updates turned on, and yet suddenly every time I add a citation to the footnotes the citation has the dashed underline. How do I fix it? I've also tried hitting refresh and turning things on and off.                
                            
 Upgrade Storage
You'd get this if you manually edited a citation that was added while "Automatically update citations" was turned off. You shouldn't get a dashed underline for new citations with that turned on or for unedited citations after pressing Refresh.