Word crashing every time I try to insert a citation

dstillman Zotero Team
edited April 23, 2024
This discussion was created from comments split from: Zotero and Word Crashing.
  • vivachu
    My Zotero is absolutely crashing (shutting down Microsoft Word entirely) every time I try to insert a citation. Is there some kind of database overload occurring when everyone is using Zotero for finals?
  • dstillman Zotero Team
    No, that has nothing to do with other people. Zotero is a local program that runs on your computer.

    Can you provide a Report ID to start?
  • dstillman Zotero Team
    But also, it doesn't sound like Zotero is crashing. It sounds like Word is crashing.

    What exact Word version?
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