Received repeated error

Reference Number: 39735789

I get a file sync error each time I sync. Please let me know if you need more information from me.

This is the error report:

[JavaScript Error: "A file sync error occurred. Please try syncing again.

If you receive this message repeatedly, submit an error report and post the Report ID to a new thread in the Zotero Forums." {file: "chrome://zotero/content/xpcom/sync.js" line: 836}]

Thank you!
  • Hash not found in HEAD response in Zotero.Sync.Storage.Session.ZFS._getStorageFileInfo()
    This indicates a problem with either your computer or your network—security software, proxy server, VPN, etc. Try restarting your computer, try disabling any security/firewall software you're using, try from a different network if possible...
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