Zotero Online Sync Error

naman_h · 2024-04-12T05:39:49+00:00

I have got following error while syncing betwen device using online Zotero storage.

"Could not remove the non-empty directory at D:\Zotero Library\storage\79AA5L9D.
Specify the `recursive: true` option to mitigate this error"

I have submitted the error report with Report ID: 1062218940.

Guide me how do I resolve this error.

dstillman · 2024-04-12T05:41:02+00:00

(Be sure to note in your thread title when you're running the Zotero 7 beta.)

Can you provide a Debug ID (different from a Report ID) for a sync that triggers this?

naman_h · 2024-05-05T15:05:06+00:00

Dear Team,
I have faced this problem again.
My report ID: 435642505.
My debug ID is D1861948299.

dstillman · 2024-05-06T05:29:40+00:00

This doesn't make a lot of sense.

Can you reproduce this in Troubleshooting Mode (Help → "Restart in Troubleshooting Mode…”), which temporarily disables all plugins?

What kind of volume is D:? An external disk? Network share?

Do you have some special setup beyond that, like a symlink?