Server problems? No sync since yesterday
Hello,
our research group decided to give zotero a try and use it for sharing citations. However, since yesterday we are unable to use it. The group library is not synchronized. The errors are manifold: sometimes the green arrow keeps spinning and say: "Upload accepted - waiting for server" and this for many hours. Sometimes there (at least at my PC) is the error : Component returned failure code: 0x80520015 (NS_ERROR_FILE_ACCESS_DENIED) [nsIFile.lastModifiedTime] (Report ID: 253657871). Other times there shows up: "File sync in operation".
Is there too much traffic on the servers, as yesterday the 2.0 moved to final?
our research group decided to give zotero a try and use it for sharing citations. However, since yesterday we are unable to use it. The group library is not synchronized. The errors are manifold: sometimes the green arrow keeps spinning and say: "Upload accepted - waiting for server" and this for many hours. Sometimes there (at least at my PC) is the error : Component returned failure code: 0x80520015 (NS_ERROR_FILE_ACCESS_DENIED) [nsIFile.lastModifiedTime] (Report ID: 253657871). Other times there shows up: "File sync in operation".
Is there too much traffic on the servers, as yesterday the 2.0 moved to final?
http://forums.zotero.org/discussion/10058/upload-accepted-waiting-for-sync-server/#Item_44
You'd have to give us a particular user with a sync attempt actively queued if you wanted more details on why it was happening, though. http://forums.zotero.org/discussion/11343/error-while-syncing/
No users in groups you own or administer appear to have sync requests queued on the server.