an error occured while trying to save this item

katpfeifle@gmail.com
report # 197136276

This error happens frequently when trying to add items through my online school library
Thanks
Kat

from the error report
JavaScript Error: "[Exception... "Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIWebNavigation.sessionHistory]" nsresult: "0x80004005 (NS_ERROR_FAILURE)" location: "JS frame :: chrome://global/content/bindings/browser.xml :: :: line 641" data: no]" {file: "chrome://global/content/bindings/browser.xml" line: 647}]
  • adamsmith
    sample URL? Also, at least that error isn't Zotero related.
  • katpfeifle@gmail.com
    URL is http://web.ebscohost.com.ezp.waldenulibrary.org/ehost/detail?vid=1&hid=9&sid=6169e7c4-59e5-4732-8ada-8b78d459b439%40sessionmgr10&bdata=JnNpdGU9ZWhvc3QtbGl2ZSZzY29wZT1zaXRl#db=sih&AN=9108190907


    error says

    [JavaScript Error: "TypeError: postMatch is null" {file: "file:///Users/Kat/Library/Application%20Support/Firefox/Profiles/zh717rqf.default/zotero/translators/EBSCOhost.js" line: 0}]
  • adamsmith
    oh OK - so that's not the library catalogue, but Ebscohost - that's a notoriously troubled site - also, since they use session IDs, we'd also need a search string (ie. what you search for in which database) to replicate this.

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