Proxy redirection gets disabled by a detected redirect loop on the Wikipedia Library

Debug ID: D578196198

1. Login to the Wikipedia Library
2. Visit a proxy page and have it automatically register as a proxy
3. Visit the main hostname (e.g. www.jstor.org)
4. Observe as redirect is successful
5. Close it and go to the same website
6. Redirect doesn't happen this time, and in the settings page: "Zotero detected a proxy redirect loop and has temporarily suspended automatic proxy redirection. [Reenable proxy redirection]"
  • edited April 3, 2024
    On step 5 what tab do you use to go back to the same site? Does it happen if you wait more than 5 seconds between step 4 and 5?
  • It happens both in the same tab and in a different tab, both after waiting 5 seconds.
  • Could you disable all other extensions except for Zotero Connector, restart your browser and check if this still happens (or install Zotero Connector into a new Firefox profile if that is easier).
  • I can no longer reproduce the issue at all (new or old profile).
  • Ok, so it's possible some other extension was causing it after an update, and got updated again. Especially if you had proxy redirection working, then it stopped working with this behaviour, and now it works again. If it starts misbehaving again, try testing in a new profile and post a comment here.
  • This started happening to me ("Zotero detected a proxy redirect loop and has temporarily suspended automatic proxy redirection") this morning - have tried reinstalling both Chrome and Zotero Connector; neither has solved the issue; also disabled all other extensions except for Zotero Connector as recommended above; the problem persists.

    When I click the "Reenable proxy redirection" button in the Zotero Connector proxy settings, it will work once (i.e. it will successfully redirect one time), but if I try to open a second website, it does not redirect/use the proxy, and "Zotero detected a proxy redirect loop and has temporarily suspended automatic proxy redirection" reappears.

    I'm using Chrome version 127.0.6533.100 on a Macbook Pro running OS Sonoma 14.6.1; thanks in advance for any assistance you can provide here.

  • Follow-up: See screenshot; not sure if relevant to this particular issue or not - thanks
    https://s3.amazonaws.com/zotero.org/images/forums/u2287866/vfz54kr46max6c554lne.png
  • @mausiii13 Could you disable all other extensions except for Zotero Connector, restart your browser and check if this still happens (or install Zotero Connector into a new Firefox profile if that is easier)?
  • Did you read my first post? Just wondering, because like I wrote, I already tried disabling all other extensions with no success, and I'm not using Firefox.
  • We've been able to reproduce this and will have a fix available in the next version of the Zotero Connector.
  • Great - thanks! Do you have an approximate idea when the next version will be out?
  • edited 27 days ago
    You can test the fix now in the Zotero Connector beta for Firefox.
  • Thanks - I use Chrome, not Firefox, so unfortunately won't be able to profit from the fix until the next version is out. What is the timeframe for that?
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