Google docs extension not working

Error Id: D1060034907

I have the extension downloaded and have ensured it is up to date, as is my chrome browser. I have restarted and removed/redownloaded the extension a few times.

whenever I click 'add/edit citation' nothing seems to happen - I have the zotero main window open, and can't see any other windows appearing.

any advice on how to get this to work??

thank you! I have copied the debug error to the top, and this also appeared:

[JavaScript Error: "Error: Only 0 translators present in cache. Resetting
at Object.init (chrome-extension://ekhagklcjbdpajgpjgmbionohlpdbjgc/translators.js:87:20)
at Object.update (chrome-extension://ekhagklcjbdpajgpjgmbionohlpdbjgc/translators.js:281:47)
at Object.update (chrome-extension://ekhagklcjbdpajgpjgmbionohlpdbjgc/repo.js:102:29)
at async chrome-extension://ekhagklcjbdpajgpjgmbionohlpdbjgc/repo.js:49:6"]
  • The first thing to try is to restart Zotero and refresh the Google Docs page. If it doesn't work then, provide a Debug ID from Zotero (not the Zotero Connector) for an attempt to cite.
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