sync error

Eva Susanne Rauer
ID: 1088089879

When starting Zotero it starts to sync for a long time and results in this error report.
  • Eva Susanne Rauer
    Glad for any help :(
  • dstillman
    HTTP POST https://api.zotero.org/groups/[…]/items/XD5XI2UR/file failed with status code 400:

    Files above 4 GB are not currently supported
    You have an extremely large (probably video?) file in one of your group libraries that's bigger than the sync system currently supports. You'll need to delete that and empty the trash for now, and you can add it back as a linked file if you want.

    You can paste XD5XI2UR into the Zotero search bar in All Fields & Tags mode from the root of one of your group libraries to find the file in question.
  • Eva Susanne Rauer
    Thank you very much for the fast and helpul response :)
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