Bug with OO.o and Word plugin

gblum

Hello Zotero developers. Thanks a lot for your wonderfull application. I will now modestly try to contribute to your application. I note a bug (more than one, but others have their tracks) with the plugins, and a don't see report.

Description :
In OO.o, after multiple citations, I can't add new citation and I have a message "An error occured communicating with Zotero. Please ensure Firefox is open and try again."

I made some tests. The maximum number of citation before the bug is variable : in one case it's 25, in another case, it's 29.

I had the same problem with word plugin. I don't test if the maximum number of citation is a problem, but I think it.

If you want, I can send my files test.
Thanks

Jon Rubin

Just to confirm I have encountered the same problem after creating a blank test document. It didn't happen until citation number 30. It does seem to be the number of citations that is causing the problem. I tried different styles but no joy. After 30 citations, it won't insert a new one, change the citation style, or insert a bibliography.
I'm using Zotero RC2 on XP.
I tried closing OO and firefox, but that didn't solve the problem.

wildbill12

Just to add another confirmation. After 30 citations I get this error and it won't allow me to insert anymore citations. I made my own custom CSL for my purposes so I was wondering if that was the issue, but it looks like it's repeated by people using the stock citation styles.

I'm usring zotero rc2 on linux with OO.

sean

We are aware of this problem and have a fix for it in the pipeline. Thank you for your patience.

sean

Please update your Zotero installation to 1.0 RC3, available now for download on our homepage. It should resolve the communication error messages that people were experiencing.

gblum

Thanks for your reactivity, and your really excellent program! I really love Zotero :)