Upgrade StorageCant uploud data after purging
ID: 1403240794
Hey,
I have run out of storage, so I deleted tens of files. However, even after only 90 PDFs were left, the storage was still full (yes, I deleted the trash too). So I purged my storage and wanted to reupload them, since it seemed just like a bug with syncing. However, after the purging, I can't upload anything to my storage, everything fails. I tried to restart it, logging out, everything. Every single file fails to upload according to the error message: "[JavaScript Error: "Upload request 1/W9K8PS5P failed"]..."
However, somehow its synced between my laptop and PC, yet not synced between my iPad and laptop/PC. Even though my online storage is now 0MB, its synced between some devices yet not synced between others.
What should I do if I want to use my iPad again?
Hey,
I have run out of storage, so I deleted tens of files. However, even after only 90 PDFs were left, the storage was still full (yes, I deleted the trash too). So I purged my storage and wanted to reupload them, since it seemed just like a bug with syncing. However, after the purging, I can't upload anything to my storage, everything fails. I tried to restart it, logging out, everything. Every single file fails to upload according to the error message: "[JavaScript Error: "Upload request 1/W9K8PS5P failed"]..."
However, somehow its synced between my laptop and PC, yet not synced between my iPad and laptop/PC. Even though my online storage is now 0MB, its synced between some devices yet not synced between others.
What should I do if I want to use my iPad again?
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dstillmanedited March 31, 2024Can you provide a Debug ID (different from a Report ID) for a sync attempt that triggers this?
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dstillmanedited March 31, 2024And to be clear, you likely just needed to wait a few minutes for the storage usage stats to update. Purging storage is not a troubleshooting step and shouldn't be used that way.